Store Manager
Company: Tbwa Chiat/Day Inc
Location: Encinitas
Posted on: October 6, 2024
Job Description:
ALOHA Collection is a fast growing lifestyle brand that was born
out of a love of travel, adventure and the ocean. This California
based brand with Hawaiian roots located in Encinitas, CA focuses on
travel accessories. Travel is our inspiration, the beach is our
home. OVERVIEW: The Retail Store Manager will be responsible for
managing day-to-day operations. This is a full-time, on-site role
that involves overseeing staff, ensuring excellent customer
service, inventory management, visual displays, loss prevention,
and reporting. The Retail Store Manager will be expected to work
closely with the leadership team to develop strategies that
maximize sales and profitability.WHAT YOU'LL DO
- Assign duties to team members and manage all aspects of the
team schedule, including break periods, work hours, and
vacations.
- Train team members in job duties, store policies & procedures;
keep team informed by communicating relevant company information
and updates.
- Order merchandise, supplies, and equipment for both the retail
space and operating needs of the team.
- Monitor and record delivery of merchandise, compare records
with merchandise ordered, and report discrepancies to control costs
and maintain correct inventory levels.
- Meet monthly and quarterly strategic goals and sales targets of
the store by maximizing sales and gross profit, reviewing sales
performance, controlling expenses, and managing inventory.
- Prepare sales and inventory reports; recommend additions to or
deletions of merchandise to be sold in the department based on
various factors, such as sales and customer interest.
- Receive, examine, and process customer returns.
- Inspect merchandise to ensure it is correctly priced and
displayed.
- Attend to customer questions and complaints, examine returned
merchandise, and resolve problems to restore and promote good
public relations.
- Assist sales workers in completing difficult sales.
- Plan store layout, displaying merchandise and advertising
materials in an appealing and creative manner; inspect merchandise
to confirm it is correctly priced and displayed.
- Ensure that all store operations run smoothly throughout the
day while providing a tidy, clean, and welcoming environment.
- Commit to understanding all aspects of the ALOHA brand as well
as extensive product information (uses, silhouettes, prints,
pricing, etc.) to ensure customers are provided with the highest
quality of service.
- Sell merchandise and assist team members in navigating and
closing difficult sales; continuously coach and support the
development of team members' sales and customer service
skills.
- Participate in any necessary interview processes to select new
team members that meet the job description criteria and will fit
seamlessly into the brand and team culture.WHAT WE'RE LOOKING
FOR
- Two to four years experience in retail management.
- Great interpersonal skills, customer service, and a positive
attitude.
- Self-sufficient with the ability to take initiative.
- Exceptional time management skills.
- Solution-driven with high-level problem-solving skills.WHAT YOU
BRING TO THE TABLE
- Friendly, courteous, and approachable.
- Able to pivot and adjust well in a constantly changing
environment.
- The ability to multitask, set priorities, and work well under
pressure.
- Ability to effectively communicate via Google Meets, email, and
Slack.WHAT WE OFFERFrom the very beginning, our founders Heather
and Rachael wanted to create a dynamic and intentional company
culture and we are proud to say that ALOHA Collection still holds
those same values today. From the director level down, each member
of Team ALOHA is offered personal and professional growth training
along with deeper education on Hawaiian culture and the roots of
the company. We truly believe that family comes first, which means
flexible work-from-home hours and when life happens, we understand.
Lastly, you might have heard, but we LOVE working together! Our
amazing events team works hard to create opportunities for us to
spend time getting to know one another, from lei-making classes to
breath work and baseball games; our ALOHA team events are always a
good time.
- 401(k)
- 401(k) matching
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insuranceSchedule
- Monday - FridayPay
- $68,000 - $75,000We look forward to reviewing your
application.MAHALO!Apply for this job
#J-18808-Ljbffr
Keywords: Tbwa Chiat/Day Inc, Huntington Beach , Store Manager, Hospitality & Tourism , Encinitas, California
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